Our Reviews
Read reviews about our repair, installation and maintenance services. Our trained experts are always ready to help. To schedule your next appointment, give us a call or complete our online form.
WHAT PEOPLE ARE SAYING ABOUT SUPERIOR APPLIANCE SERVICES
Great service ! Fast and Effective
Feb 14, 2024Rich was awesome, thank you!
Feb 14, 2024Response to request for repair was prompt, and the service technician was courteous and competent. Would recommend.
Feb 15, 2024Great overall service, really quick!
Feb 15, 2024Ridj was efficient and knowledgeable. Thank you so much ๐
Feb 16, 2024Very knowledgeable. Professional and describe issues and options very well.
Feb 16, 2024Punctual professional
Feb 18, 2024Very knowledgeable and friendly service
Feb 8, 2024Jay is very honest and professional. I bought tankless water heater, and I called him. Jay could have installed, taken his money and gone away. But Jay went beyond and above his duty to advise me in the best one to buy for my house, and Jay saved me from the potential trouble I would have by installing it. In addition, I gave him $250 to buy the gas tube. Jay returned my money to me without any hesitation. Jay is very reliable, and Iโm very happy to work with him or recommend him.
Feb 18, 2024The technician Jay N. found the issue with my dryer and fixed it. Running better than before!
Feb 22, 2024We received excellent service from Jay Nassar at Appliance Repair Expert! I do not hesitate to recommend them!
Feb 28, 2024I recently had the pleasure of using the services of this appliance repair company to fix my gas GE oven, and I couldnโt be happier with the results. Jay, the technician assigned to my repair, was not only professional but also extremely knowledgeable about the inner workings of my oven. He diagnosed the issue swiftly and efficiently, explaining the problem and the necessary repairs in a clear and understandable manner. Not only did Jay fix my oven, but he also provided valuable tips on maintenance to ensure its longevity. The service was prompt, the pricing was fair, and the level of customer care was exceptional. I highly recommend this company, especially Jay, for any appliance repair needs. Five stars all around!
Feb 29, 2024Fast response to my call. Technician was friendly and knowledgeable. He had my washer up and ready in no time at all.
Mar 8, 2024Excellent experience with Parviz. Diagnosed the problem. Picked up the part and installed it the next day.. Fridge is back up and running! ๐๐๐๐๐
May 11, 2024Our service tech was excellent, efficient and polite. He assessed the issue and completed the repair. The price was higher than expected but that was on me for not clarifying with the agent. I was given a discount for being a new customer so that negated the difference. Very satisfied with our repair experience.
Dec 22, 2023They took my call on Dec 23rs at 5pm, were available by the 27th. Very friendly and knowledgeable staff!
Jan 4, 2024Quality and friendly service
Jan 9, 2024Excellent service. Repair done in record time by a very nice service person. Yes I would recommend this business.
Jan 16, 2024They responded promptly and fixed my dryer quickly and for the price quoted. Technician was very knowledgeable.
Jan 17, 2024This was my second time using Appliance Repair expert. The technician was knowledgeable and efficient, my dryer was fixed the same day.
Jan 17, 2024Even though the out come wasn’t what I was hoping for the technician was helpful knowledge and the pricing was very reasonable would use them again if needed
Apr 27, 2024Rahman did a great job and the dryer is working well. HOWEVER, we have since learned that Superior Appliance marks up parts substantially. The heating coil for the dryer can be purchased at a number of locations for $50 or less and we were charged $225. Be careful if you use this company and check out parts prices before you use them.
Dec 28, 2023The gentleman who helped me was very kind. He got it all straightened out very quickly and followed up with me a few days later. I will definately use this company again.
Dec 28, 2023Friendly fast and it’s fixed Thank you
Dec 28, 2023Rahman was wonderful! Quick diagnosis and repair! Wonderful experience. Iโll call again in the future
Jan 5, 2024Rahman showed up quick and did a very professional job. Our washing machine works perfect.
Jan 10, 2024the technican was professional provide a very useful suggestion to me he suggested I can try to defrost the fridge first if still not working then can make an appointment to repair it and the advise is work my fridge back to normal
Jan 23, 2024Super fast and helpful service, knowledgeable and were able to make the repair same day. Highly recommended!
Jan 24, 2024Good prompt service and no nonsense advice
Feb 25, 2024We gad a great experience with Jay. He diagnosed what was actually wrong with our stove, and it was not as we thought, fixed it and gave us pointers for increasing the longevity.
Apr 18, 2024Fast response and dishwasher is now working fine
Apr 19, 2024Nice and honest service! Thanks much!
Apr 19, 2024Very pleasant to deal with.
Apr 19, 2024Customer service was great they were very prompt at booking meetings
Apr 19, 2024Very easy company to deal with!
Apr 20, 2024Prompt response – submitted online request and received a call to book within 5 min. The tech arrived on time and was thorough. Very pleased with professionalism of service.
Jan 16, 2024Tech was very friendly and knowledgeable. Definitely recommended.
Jan 16, 2024They were quick to come dead on their appraisal and quick to get us up and running again
Jan 22, 2024Very fast and efficient service company! Will definitely be using them again in the future.
Jan 28, 2024The tech was very efficient. Knew his stuff. Very friendly
Jan 29, 2024Very happy with the timing and quality of the service.
Feb 5, 2024Did a fine job and quickly figured out and fixed what was wrong with my dishwasher. Cheers!
Mar 2, 2024Very dependable and polite people
Jan 16, 2024Great service at a great price! My appointment was made shortly after I called Superior Appliance. The Technician arrived on time and got straight to business. Sadly, he didn’t have the part he needed, but was honest and explained that he had a busy schedule and would return in 1-2 days. He did just that. Followed through on his word with the part and was able to fix one problem my washer had. He also found another problem with my washer and had the part on hand and fixed it right away. A big win for me! Timely service at a great price and I can do laundry again. Superior Appliance Thank you. If I have any issues with my appliances I know who I’m calling.
Jan 18, 2024Well detailed service
Jan 19, 2024Made the repair quick & easy
Jan 22, 2024The guy who came out did a great job and got my dryer fixed quickly. Was very impressed.
Jan 23, 2024Great tech, great availability
Jan 23, 2024The tech came the same day I called and the very next day he came with the broken part and fixed my drier.
Feb 3, 2024Excellent service from Superior Appliance Repair of Lewisville. Needed my washer & dryer looked at. Sent a message to have a call back. Within 20 minutes I received a call and appointment booked for same day. Roderick called prior to arrival to advise he was on his way. Explain everything, fixed and replaced with parts need. I Highly recommend! Thank you for great service!!
Jan 18, 2024Quick and flexible response – minor unavoidable wait in ordering spare part, but otherwise great service!
Jan 22, 2024Very knowledgeable and professional
Jan 24, 2024Very informative and professional service!
Feb 13, 2024Very prompt service. Same day for diagnostic and next day for repair. Roderick (service tech) was very professional.
Feb 27, 2024Fantastic service, prompt and professional. Good clear communications of the repairs and options. Recommended
Feb 27, 2024Fast and friendly service. Showed up within 24 hours and had it repaired in 2 days!
Apr 9, 2024Service tech was great, very professional ! Downfall was it was Very expensive, close to $350 with taxes , technician on site 25-30 minutes max
Nov 22, 2023Excellent service and speed.
Nov 23, 2023Professional and friendly service technician
Dec 7, 2023Very quick response, arranged appointment that suited my schedule, service tech arrived on time, quickly showed me what the problem was, gave me a quote and repaired there and then. I would definitely recommend them and will use them myself the next time I have an appliance issue.
Dec 18, 2023Great people and great service! I am very happy with the professional team service.
Dec 19, 2023The service person was timely, extremely knowledgeable and very courteous. Great service!
Dec 27, 2023Fridge repaired within a few days- thanks
Feb 9, 20245 STARS & thanks to Mbarouk
Nov 22, 2023Showed up early to fix my oven and got it done quickly and professionally!!! Great customer service and support. Would highly recommend this repair company to anyone!
Dec 19, 2023Excellent service. Technician was great , amazing and knowledgeable. Did an awesome job.
Dec 28, 2023This company responded right away when I needed assistance
Jan 3, 2024The technician was very knowledgeable and their customer care was very good. Technician was able to diagnosed the issue and able to action quickly.
Jan 4, 2024Great customer service and fast response time for the issues with my fridge. I would contact them again in the future.
Jan 5, 2024Service was quick, friendly, professional and timely~
Jan 15, 2024dishwasher which was not draining . Within 20 min he had the dishwasher working without requiring part Total cost was over $300 that includes the $120 visit fee Thank you Dr. be
Jan 8, 2024Ridj came to repair my washing machine .He was very knowledgeable. He took the time to explain the issue . I give 5 star for his service.
Jan 8, 2024Called superior and response was fast, visit was prompt and as per the agreed upon schedule. The technician, Ridj, was knowledgeable, polite and answered all of our questions. He left a clean work area with a good diagnosis of the problem. I would recommend superior and Ridj in particular.
Jan 8, 2024Sorry I’m late with the review. No sooner had I completed the online form, I got a phone call to arrange an appointment. Ridj came to fix the washer. He was professional, efficient and cleaned up afterwards. More importantly, he took the time to explain what had happened. Excellent service from start to finish.
Jan 27, 2024Hello! We hope you are well, and that we will not bother you too much. We just would like to follow up if you are still interested in getting a $15 refund back to your credit card and a $30 discount coupon for labor in the future. If you post the 5 stars review on Google, it will help other customers just like you โ especially those who are in the search of urgent repair. You can post a review under any account by the link: https://g.page/r/CVtYrfV5q8OIEBM/review (written comments are NOT necessary, JUST 5 stars will be enough) Thank you and have a great day! Best regards, Eugene Moore
Jan 28, 2024My dishwasher suddenly started to work again and they waived the cancellation fee. I canโt comment on the quality of repairs, but great customer service!
Apr 30, 2024(Translated by Google) Excellent service!!! The repairman came the same day. He was super efficient and friendly. (Original) Excellent service!!! Le rรฉparateur est venu le jour mรชme. Il รฉtait super efficace et sympathique.
Apr 30, 2024Tom was amazing. Very insightful. Also taught me alot about ovens.
Dec 27, 2023Tom was great in fixing our dryer will recommend the service thanks.
Dec 28, 2023Thompson was a very good technician. He fixed my oven problem very quickly. Very good service.
Dec 29, 2023Very much satisfied
Dec 31, 2023Thompson was great in fixing our freezer I will always recommend the service thanks.
Jan 4, 2024Tom was a great technician!
Jan 6, 2024Great job Thompson for diagnosing our dishwasher quickly I will always recommend the service thanks.
Jan 11, 2024I was very impressed with this service. The man came a day early which was a surprise (imagine someone responding early)! I welcomed that as I was trying to do my laundry. He was very good at diagnosing the problem, speaking in language that I could understand not technical jargon and gave me options. He tried different remedies to try and fix the issue and even went online to find the part so that I would know the cost. Basically my washer is dying (which I suspected due to its age) but he didn’t try to sell me expensive repairs. He explained what I could try to extend its life and said that I could call if I wanted to go ahead with repairs. I followed his advice and it seems to be working really well for the time being. I really appreciated him and would certainly use him and the company again.
Dec 11, 2023A great experience from booking the appointment through to the completion of the service call. Paul is the service technician was very knowledgable and helpful in dealing with the washing machine issue. He was able to rectify the issue during the service call so no follow-up required
Dec 12, 2023Excellent service. Called at 9am. Technician arrived at 4 pm and resolved and repaired dryer. What more can you want. Excellent workmanship. Thank you
Dec 13, 2023They were amazing in getting the job done for my dishwasher
Dec 14, 2023Wonderful service although their were some communications issues. These were resolved and happily everything is working.
Dec 19, 2023The service was very quick as a technician was at my house immediately after making the call out.
Dec 26, 2023Service to repair a dishwasher was excellent. the technician arrived on time, was very pleasant and efficient and solved the problem very quickly. I would be very happy to use their services again. Paul
Dec 28, 2023I would recommend Superior Appliance Repair if you need your appliance repaired.Sergei was very customer focussed, when first contacted, he told me the price of his service and when he would arrive. The day of the appointment, he called to let me know when he would arrive and if that was good for me. He diagnosed the problem with my Samsung dryer very quickly, he showed me what was wrong with the dryer and the part that needed replacing. He also cleaned the dryer vent and changed the door of my dryer as I needed it to be moved to the other side. He did this extra work ar no charge to me. Very satisfied with the work Sergei did
Mar 19, 2024Sean was great, quick and fixed the problem right away. I would highly recommend his services.
Feb 14, 2024Iโve used this company 3 times now. They just recently fixed our oven. Tom was amazing. Thanks again for all your reliable help.
Feb 15, 2024Great, fast and reliable service.
Feb 17, 2024Customer service and work done was excellent
Feb 18, 2024Fast call back, came out the next day, ordered part and fixed fridge all within a few days! Highly recommend
Mar 1, 2024Excellent service, and at a reasonable price. We will certainly use Superior for any future appliance repair needs.
Mar 6, 2024The online appointment setup was very easy. I got the appointment date on an urgent basis. The technician was knowledgeable and did a great job on my dishwasher. No problems after the service. Will recommend anyone having issues with their appliances.
Nov 22, 2023Our clothes dryer broke down and we contacted the repair company and they got there when they said they would and completed the repair perfectly. Recommended.
Nov 23, 2023The technician was friendly and knowledgeable. The issue with my oven was resolved. I am very happy with the services.
Nov 25, 2023Fast and great diagnostic and repair service provided exactly as advertised.
Nov 28, 2023Quick, fast, and reliable service. Definitely would use again. Dryer works like new now!
Dec 27, 2023The service we got was amazing and knew exactly what was wrong and had it fixed a few hours. Didn’t have to wait around for him to order the part or anything. He also cleaned the dryer as well! Highly recommend this company!
Feb 8, 2024Excellent service! They offered to come the next day but due to work I postponed the visit for the day after. I was informed at all times about the cost that I could expect from the reparation. The technician called me 15 minutes before the scheduled time to let me know he was on his way. He came prepared with all the tools he might need for the reparation. Luckily, it was a minor malfunction that was easily solved. I paid by credit card without any problems. I fully recommend this service.
Feb 8, 2024They were super quick to call me after submitting my inquiry, and were at my house to fix my dishwasher an hour later even though it wasn’t urgent. The repairman did a great job and my dishwasher is working great.
Feb 8, 2024Very thankful and grateful for the service technician who came to my home and repaired my refrigerator. He was fast, friendly and professional. Love that I can pay via e-transfer as it is very convenient. Thank you for your help and great customer service.
Feb 8, 2024Great service and customer service. Appreciate that they called before hand and repair guy was very nice
Feb 9, 2024Polite, courteous, and very professional. I highly recommend them for any appliance repair.
Feb 9, 2024Yusef came same day and did a thorough job of checking my dryer. Thank you Yusef!
Feb 9, 2024The service person arrived promptly shortly after we requested service. They did a diagnostic and said likely the leak came from another source, which it must have, as it works fine now. Good service, honest feedback.
Feb 12, 2024Knowledgeable and friendly service.
Dec 28, 2023Service tech was friendly and knowledgeable. Thank you
Jan 5, 2024Ryan our repair technician was great! Very informed and took his time to actually solve the problem. The price was very reasonable and will get us another couple of years out of our dishwasher.
Jan 16, 2024Excellent Service!! Reliable and Knowledgeable Technicians. Repaired my refrigerator last week. I would recommend for all home appliance repairs.
Feb 12, 2024on time, efficient, and very helpful
Feb 13, 2024The response time to our online inquiry was almost immediate. The technician who came was very friendly, and completed a ‘temporary fix’ to our dishwasher while awaiting the part to be replaced. Very satisfied.
Feb 13, 2024Great job. Thank you
Feb 14, 2024Quick response. Fixed the problem with dryer
Feb 12, 2024Arrived when expected and fixed the problem.
Feb 12, 2024Please cancel our appointment without charge as agreed. The technician and service was great
Feb 12, 2024Efficient, high quality service, was able to identify the broken part in my washing machine quickly, on time.
Feb 13, 2024Loved the technician who came in! Very prompt, kind, helpful & fixed our fridge. Would recommend to all who need a technician! โกฬ
Feb 13, 2024Appointment was easy to book and had great Continued updating on technicians arrival time on day of appointment. Technician arrived within the scheduled time and was pleasant and Thoroughly explained the steps he was taking and showed me how to operate some unknown by me (and the property owners) Functions of the unit. Payment was processed on site with receipt immediately received in my email. Without a doubt if I have further appliance problems, I will return and recommend you to others. Thank you for your Knowledgable staff. KWM
Feb 14, 2024Very impressed with the service from your company. I’m one who researches the heck out of things before I go ahead with many kinds of service or business. I saw that this company was rated very highly and had good reviews. We had a problem with our LG washing machine and I was surprised that they were able to schedule an appointment as early as later that day Davinder, the service tech, was very polite and thorough. He explained everything clearly and in layman’s terms. In the end, he was able to diagnose the issue and even recommended we just keep running our machine until it eventually goes kaput. Davinder even responded to a follow-up question the day afterwards quite promptly. The price of the check up and diagnosis was very reasonable, and that’s all we paid. Highly recommended!
Feb 15, 2024It was my First time using Superior appliances, and I was amazed at their super fast response time. The technician who visited was knowledgeable and the entire service was very affordable.
Feb 2, 2024The technician was friendly, helpful and took the time to explain the problem to me.
Feb 2, 2024Fast, excellent, tidy, service.
Feb 3, 2024Quick service friendly employees
Feb 4, 2024great service!
Feb 6, 2024On time, technician was polite and knowledgeable.
Mar 3, 2024They arrived on time – found the problem – up and running in less than 20 minutes
Jan 3, 2024Excellent service and price. highly recommend this company for appliance repairs.
Jan 3, 2024Great service for a dishwasher breaking the day before Christmas. Quick response for scheduling diagnostic and follow up on ordering and installing broken part even over the holidays.
Jan 3, 2024Knew exactly what was wrong, what to do, and were very efficient in getting the repair done.
Jan 4, 2024The service man was punctual and well presented. He worked with knowledge and successfully completed the repair with confidence. Thank you. I am very pleased with this service and will not hesitate to call again!
Jan 15, 2024The service was quick and effective. Good recommendations too to maintain appliance.
Jan 17, 2024Prompt service call between Christmas and New Years. Could not reach any other service techs. Problem diagnosed and once the part came in it was quickly installed and our dryer was up and running.
Jan 18, 2024Great professional job. Very satisfied with the work. Will use this service again.
Jan 30, 2024The technicien came on time and was polite and professional. Fixed the problem in a timely matter and the call was inexpensive.
Jan 31, 2024Thank you… very happy with the service
Feb 1, 2024Happy with communication and service. Felt it could be communicated a little bit better with the payment expectations are. Despite that I would use this company again however, I would be more cognizant of the payment and fee schedule
Feb 2, 2024My gas range oven was not lighting. Tom came in and fixed it in 30 minutes. Was very professional, clean and fast. Thank you!
Feb 6, 2024Great job ๐
Feb 7, 2024Very professional and accurate Got a quick appointment set easily
Feb 11, 2024Excellent service. Our technician showed up early and was able to repair our oven within an hour, probably close to 30 minutes. Very impressed overall ๐
Dec 28, 2023Great experienceโฆ knowledgeable tech.
Jan 3, 2024For our Refigeration repair and support request, I would 10/10 recommend Superior Appliance Repair. Like so many others, I looked at their reviews and many mirrored my experience with the technician that came to our house – the same day I called and made a request. Our technician, Tamer, was incredible. They communicated thoroughly, were able to come a little earlier, easily diagnosed the problem, very knowledgeable, friendly, clean and tidy, and educated us on the issue and solution for our fridge. I would highly recommend their services!!
Jan 3, 2024The service man was very helpful and informative, would definitely call again if I need repairs done
Jan 11, 2024Quick and efficient repair. The technician was on time, respectful and honest. Great service.
Jan 18, 2024Came the same day, very knowledgeable and professional! Thank you for your help!
Jan 20, 2024We have settled our dispute.
Mar 1, 2024Very skilled technician, solved problems quickly!
Dec 5, 2023Paul Mahal was great! He was professional and solved our issue in no time!
Dec 14, 2023Very satisfied with technician. Fixed the problem I had with my dryer. Highly recommended
Dec 18, 2023Excellent service
Dec 19, 2023Amazing Customer Service Parveen Mahey did amazing Job Fixing our Dryer Highly recommend Superior Appliance Repair Thank U Guys
Dec 21, 2023Timely and honest repair advice even when the appliance was a goner and couldn’t be repaired.
Jan 20, 2024Service for my stove repair was quick and clean.
Oct 30, 2023With Remon was a very good experience ๐
Nov 27, 2023Quick, efficient and clean!! Remon Bernaba was great. Resolved our issue! So appreciated
Nov 29, 2023I would use them again. Bruno
Feb 3, 2024This is what it was like to have these guys work for us: We have a glass cooktop where one of the elements stopped working. I called on a weekend and no one answered but then got an immediate call back. I made an appointment to have someone check out the issue. So someone came early that week to take a look and sure enough it just needed the element replaced. They said that they would be back Friday with the new part to install it. no one called or showed up. which is fine, stuff happens but a heads up would have been nice to let us know they were not coming. Tuesday I get a call they they can come so we set up a time for Thursday. so they come Thursday and quickly change the element. they were polite, though it would have been nice if they swept up the little bits of wire that they left behind on the floor. the whole thing cost just under $650.00 to replace a stove element which caught me by surprise. I know its not a normal element that you can pick up at local hardware store but still. not sure what a different company would have charged, just surprised me that’s all. so the whole ordeal was done in less than 2 weeks. after everything was done I got an email asking to review and give 5 stars to get $15 back on my card and a 30$ discount for further appointment. which is why I’m leaving a review. I normally don’t unless someone goes beyond what’s expected. not sure how I feel about companies buying good reviews.
Feb 4, 2024prompt and efficient service at a great price! Thank you!
Feb 5, 2024Very timely service and the technician was very personable
Feb 5, 2024A Superior appliances company
Feb 5, 2024Superior Appliance Repair has excellent service, knowledgeable technician, prompt service visit timing, and great technician-customer communication to keep clients informed and updated with service progress. Also Great customer service provided from the customer service department team! Will recommend this company to family and friends for their appliance maintenance needs!
Apr 4, 20245 STARS & thanks to Mbarouk
Nov 22, 2023Showed up early to fix my oven and got it done quickly and professionally!!! Great customer service and support. Would highly recommend this repair company to anyone!
Dec 19, 2023Excellent service. Technician was great , amazing and knowledgeable. Did an awesome job.
Dec 28, 2023This company responded right away when I needed assistance
Jan 3, 2024The technician was very knowledgeable and their customer care was very good. Technician was able to diagnosed the issue and able to action quickly.
Jan 4, 2024Great customer service and fast response time for the issues with my fridge. I would contact them again in the future.
Jan 5, 2024Service was quick, friendly, professional and timely~
Jan 15, 2024Friendly kind servicemen came and assessed the problem quickly then left
Jan 13, 2024Emin was thorough, found our problem on our Bosch dishwasher and fixed it the same day – Had the part with him as he knew the common problem we described. Will definitely use Superior Appliance Repair in the future for all our appliance repairs.
Dec 19, 2023Quick friendly service. Diagnosed and repaired issue in under 20 minutes. I would recommend to both family and friends.
Dec 21, 2023My refrigerator cooler stopped working suddenly. It was easy to book the service through online search and a phone call. Emin gave us a great service. He has good knowledge and is well experienced technician. I just recommend to reduce the price point for residential services
Dec 27, 2023The service we received was quick, and well done. I would use this company again.
Jan 10, 2024Very good service. The technician was knowledgeable, competent and very friendly.
Jan 22, 2024Quick, efficient, reasonable price
Jan 23, 2024Prompt service. Everything was smooth.
Jan 25, 2024Fast friendly service, highly recommend.
Jan 29, 2024The technician was polite, efficient, neat and explained the work.
Feb 5, 2024Superior Appliance Repair have been really good with fixing my Washer. They were able to come over to my place in a timely manner. The repair crew were able to fix my washer over a couple of days. They were great! I highly recommend them.
Mar 16, 2024Called on emergency to have my washer repaired. Technician arrived within an hour and was able to Diagnose and come and fix it next day. Excellent service
Dec 27, 2023Great customer service, happy with result!
Dec 27, 2023Fast and efficient service, especially during the Christmas season.
Dec 27, 2023Quick and professional repair of our dishwasher! Thank you! ๐
Dec 31, 2023Behrouz was professional and knew his stuff. Pleasant and very helpful. Solved the problem perfectly!
Jan 15, 2024Thanks for your assistance Poojith!
Jan 22, 2024I was so happy that Superior Appliance Repair was quick to respond to my call. I needed my washing machine fixed urgently. I got same day booking & their team was quick to send Paul. And rightfully so as Paul knew exactly how to fix the issue on my washing machine. The repair got done in no time; satisfaction at 100%!
Jan 23, 2024The guy that assessed my fridge is very nice! Thank you!
Jan 17, 2024Technician diagnosed problem very quickly and very professional. Great experience overall!
Dec 13, 2023Amazing service
Dec 19, 2023I was very happy with the service and technician. They came when they said they would, were quick and friendly, and pet my dog too.
Dec 28, 2023I was very pleased and satisfied with the knowledge and speed of the service technician and my appliance is working more efficiently .
Jan 3, 2024Excellent service. He was very polite and offered advice.
Jan 16, 2024Repair was quick, and they even helped me figure out hot to keep using the dishwasher until the new part came in. Highly recommend.
Jan 16, 2024Service was excellent and fast. The problem with the washing machine was spotted right away and fixed within an hour for a decent price
Dec 29, 2023Easy to book for a day that worked for me. Very professional, great experience!!
Jan 1, 2024My fridge was not working on Holiday time and we needed to be fixed at that time. When I contact Superior Applienes the technician went to our house the day we contact the company and fix our problem ( the temperature control board) right away.
Jan 2, 2024The technician was very nice and did the job on time. My dryer is working as new now.
Jan 3, 2024Great experience. Second time I have used them. Fast and effective service. Great appliance experts.
Jan 4, 2024Very efficient and friendly service and reasonably priced! I would recommend
Jan 4, 2024The service was fast, friendly and extremely efficient. Would recommend them to any of my friends or family.
Jan 23, 2024I had the best experience with this company. They are quick and knowledgeable. My tech Ozcan was friendly and helpful! Highly recommended
Jan 23, 2024Arranged prompt visit by a kind and qualified repairman. Had good communication. Call out price was high, but will be refunded if I proceed with repair.
Jan 24, 2024Great service. Quick. Good pricing. Friendly. 10/10 would recommend!
Jan 24, 2024Seamless and smooth. Fixed the fridge quickly no problem. Highly recommended technician Ramil.
Jan 25, 2024They were able to come by quickly and fix the issue with our fridge. Very polite.
Jan 30, 2024Ramil was excellent in service and repair of our dishwasher. He came out within a day and finished the repair very much appreciate his professional and friendly service highly recommend!
Feb 24, 2024Ramil’s expertise was very ramarkable, charge is very reasonable. Highly recommended.
Mar 7, 2024Jay is a friendly technician and an expert of his job.
Feb 6, 2024Very knowledgeable and friendly service
Feb 8, 2024Jay is very honest and professional. I bought tankless water heater, and I called him. Jay could have installed, taken his money and gone away. But Jay went beyond and above his duty to advise me in the best one to buy for my house, and Jay saved me from the potential trouble I would have by installing it. In addition, I gave him $250 to buy the gas tube. Jay returned my money to me without any hesitation. Jay is very reliable, and Iโm very happy to work with him or recommend him.
Feb 18, 2024The technician Jay N. found the issue with my dryer and fixed it. Running better than before!
Feb 22, 2024I recently had the pleasure of using the services of this appliance repair company to fix my gas GE oven, and I couldnโt be happier with the results. Jay, the technician assigned to my repair, was not only professional but also extremely knowledgeable about the inner workings of my oven. He diagnosed the issue swiftly and efficiently, explaining the problem and the necessary repairs in a clear and understandable manner. Not only did Jay fix my oven, but he also provided valuable tips on maintenance to ensure its longevity. The service was prompt, the pricing was fair, and the level of customer care was exceptional. I highly recommend this company, especially Jay, for any appliance repair needs. Five stars all around!
Feb 29, 2024Fast response to my call. Technician was friendly and knowledgeable. He had my washer up and ready in no time at all.
Mar 8, 2024Rahman did a great job and the dryer is working well. HOWEVER, we have since learned that Superior Appliance marks up parts substantially. The heating coil for the dryer can be purchased at a number of locations for $50 or less and we were charged $225. Be careful if you use this company and check out parts prices before you use them.
Dec 28, 2023The gentleman who helped me was very kind. He got it all straightened out very quickly and followed up with me a few days later. I will definately use this company again.
Dec 28, 2023Friendly fast and it’s fixed Thank you
Dec 28, 2023Rahman was wonderful! Quick diagnosis and repair! Wonderful experience. Iโll call again in the future
Jan 5, 2024Rahman showed up quick and did a very professional job. Our washing machine works perfect.
Jan 10, 2024the technican was professional provide a very useful suggestion to me he suggested I can try to defrost the fridge first if still not working then can make an appointment to repair it and the advise is work my fridge back to normal
Jan 23, 2024Super fast and helpful service, knowledgeable and were able to make the repair same day. Highly recommended!
Jan 24, 2024Overall it was a good experience and I would use Superior Appliance Repair again, the technician had to reschedule from Friday evening to Saturday morning which was not a problem. He was very professional and completed the diagnostic and replacement quickly, my only other feedback would be more information/detail on the bill for the work that was done. It only stated how much money the part was but only described it as a pulley, there was no other information with regard to how much the labor/other costs were. Still great service ๐
Dec 6, 2023Fast and efficient. They came the following day, they communicated clearly, they had to come back with the piece and they came back the following day. We were very satisfied with their service.
Dec 18, 2023Kanan was wonderful, I will be calling him next time for sure.
Dec 21, 2023Polite and professional service.
Dec 22, 2023Fast, processional, polite
Dec 27, 2023Very pleasant and efficient service. Came to the day i called to access my broken washer, returning the next morning to successfully repair it. Definitely will use again if i need their services
Dec 27, 2023Good prompt service and no nonsense advice
Feb 25, 2024Prompt response – submitted online request and received a call to book within 5 min. The tech arrived on time and was thorough. Very pleased with professionalism of service.
Jan 16, 2024Tech was very friendly and knowledgeable. Definitely recommended.
Jan 16, 2024They were quick to come dead on their appraisal and quick to get us up and running again
Jan 22, 2024Very fast and efficient service company! Will definitely be using them again in the future.
Jan 28, 2024The tech was very efficient. Knew his stuff. Very friendly
Jan 29, 2024Very happy with the timing and quality of the service.
Feb 5, 2024Did a fine job and quickly figured out and fixed what was wrong with my dishwasher. Cheers!
Mar 2, 2024Very dependable and polite people
Jan 16, 2024Great service at a great price! My appointment was made shortly after I called Superior Appliance. The Technician arrived on time and got straight to business. Sadly, he didn’t have the part he needed, but was honest and explained that he had a busy schedule and would return in 1-2 days. He did just that. Followed through on his word with the part and was able to fix one problem my washer had. He also found another problem with my washer and had the part on hand and fixed it right away. A big win for me! Timely service at a great price and I can do laundry again. Superior Appliance Thank you. If I have any issues with my appliances I know who I’m calling.
Jan 18, 2024Well detailed service
Jan 19, 2024Made the repair quick & easy
Jan 22, 2024The guy who came out did a great job and got my dryer fixed quickly. Was very impressed.
Jan 23, 2024Great tech, great availability
Jan 23, 2024The tech came the same day I called and the very next day he came with the broken part and fixed my drier.
Feb 3, 2024Thank you for the prompt and efficient service!
Jan 17, 2024Great service explained my problem to me
Jan 22, 2024Great service!
Jan 26, 2024Shakeel was amazing, Very professional and did a great job! Would highly recommend!
Jan 3, 2024Service was excellent!!
Jan 8, 2024These guys responded really promptly to my on-line request and also promptly to come to my house to assess the problem. They were friendly, polite, efficient and clearly knew their stuff. I highly recommend them. Jonathan
Jan 10, 2024Great services. Professional people to deal with
Jan 13, 2024Came out the next day, was super fast and very nice. This is the second repair they have done for us (fridge last year and dryer this year).
Dec 21, 2023Our service tech was excellent, efficient and polite. He assessed the issue and completed the repair. The price was higher than expected but that was on me for not clarifying with the agent. I was given a discount for being a new customer so that negated the difference. Very satisfied with our repair experience.
Dec 22, 2023They took my call on Dec 23rs at 5pm, were available by the 27th. Very friendly and knowledgeable staff!
Jan 4, 2024Quality and friendly service
Jan 9, 2024Excellent service. Repair done in record time by a very nice service person. Yes I would recommend this business.
Jan 16, 2024They responded promptly and fixed my dryer quickly and for the price quoted. Technician was very knowledgeable.
Jan 17, 2024I would like to start off saying we had a bearing issue with our older model dryer….not sure who or what company to go with because of so many to choose from.I read alot of other sites reviews and chose this company ….. from the initial call to make an appointment to the technician Roderick…..all were very polite, professional and courteous. Roderick showed up prompt as to the time scheduled…he called ahead to ensure that the time was still good for me…. he asked ahead of time what the issue was and verified the information I passed on to make the appointment and brought the appropriate parts for possible scenarios…..Roderick when arrived went straight to work and again he explained all the how’s and whys of the issue and went on to give lots of tips due to his experience…he was very well mannered and calm and confident in his work… I would have him back for any future issues You can read the reviews and see what they say for the reviews but for me proof is in the experience I had …a full five star
Jan 16, 2024Excellent service from Superior Appliance Repair of Lewisville. Needed my washer & dryer looked at. Sent a message to have a call back. Within 20 minutes I received a call and appointment booked for same day. Roderick called prior to arrival to advise he was on his way. Explain everything, fixed and replaced with parts need. I Highly recommend! Thank you for great service!!
Jan 18, 2024Quick and flexible response – minor unavoidable wait in ordering spare part, but otherwise great service!
Jan 22, 2024Very knowledgeable and professional
Jan 24, 2024Very informative and professional service!
Feb 13, 2024Very prompt service. Same day for diagnostic and next day for repair. Roderick (service tech) was very professional.
Feb 27, 2024Fantastic service, prompt and professional. Good clear communications of the repairs and options. Recommended
Feb 27, 2024Service tech was great, very professional ! Downfall was it was Very expensive, close to $350 with taxes , technician on site 25-30 minutes max
Nov 22, 2023Excellent service and speed.
Nov 23, 2023Professional and friendly service technician
Dec 7, 2023Very quick response, arranged appointment that suited my schedule, service tech arrived on time, quickly showed me what the problem was, gave me a quote and repaired there and then. I would definitely recommend them and will use them myself the next time I have an appliance issue.
Dec 18, 2023Great people and great service! I am very happy with the professional team service.
Dec 19, 2023The service person was timely, extremely knowledgeable and very courteous. Great service!
Dec 27, 2023Fridge repaired within a few days- thanks
Feb 9, 2024My service Guy was prompt and got the job done. I was happy with the service.
Dec 6, 2023Very prompt in response. And fixed my washer with minimal charges.
Dec 11, 2023Amazing service! Very professional and effective!
Dec 14, 2023Service Technician, polite and very professional. Completed repair and even swept the floor where some dryer dust had accumulated. Recommend.
Dec 27, 2023Service was quick, efficient, honest and complete. I got good advice and am very happy with the outcome.
Dec 27, 2023Very good service, fast and thorough.
Dec 28, 2023Very quick response and had our dryer fixed in no time great service
Jan 16, 2024Thompson was good and very knowledgeable about the gas stove and coming back tomorrow to install the part of our stove.
Nov 30, 2023Service was excellent. Thompson was courteous and kept me up to date on all aspects of parts delivery and timing. I fully recommend him.
Dec 1, 2023Great job Thompson for fixing our gas range I will always recommend the service thanks.
Dec 1, 2023Friday was really good . He was on time and explained each step. Would recommend
Dec 10, 2023Great service from Sean!!!
Dec 11, 2023Friday was here today fixed my appliance with satisfaction. I will always recommend him
Dec 18, 2023Next day appt & our repairman was excellent!
Nov 13, 2023Emin fixed my dryer quickly and professionally. Thank you Emin!
Nov 20, 2023Emin arrived and promptly got to work. We received an update to let us know he was on his way which was helpful. He was friendly and efficient and told us what we could do to ensure the problem that we had did not happen again. Glad he was able to help us with our problem!
Nov 29, 2023Everything was done fast and efficiently great service
Dec 4, 2023Very quick response
Dec 8, 2023Service was efficient and done well.
Dec 16, 2023Very reliable service. They were on time and completed the job in a timely manner. I would definitely recommend them.
Jan 16, 2024My washing machine stopped spinning and I have twins that are potty training. The company answered my call at 9pm on Monday night and showed up the next day! Vince showed up within the stated hours. He called me when he was on his way and made sure I had enough time to get home before he showed up. Vince was here because the washer wouldnโt spin and when he tried it, it spun right away. He stayed and ran a quick cycle to make sure it wasnโt something that was happening later on in the cycle and figured out it was the pump when it was trying to drain. Vince showed me the difference between the new and old and explained what had happened so I had a better understanding of what I was paying for. The machine had been working perfectly ever since and I would recommend this company and will use them again!
Feb 10, 2024Very professional gentleman arrived on time, quick diagnosis, and quick fix. Dishwasher is draining perfectly again. Thanks for the speedy and friendly service.
Feb 10, 2024Fast efficient service straight to the point ….and next day service was perfect
Feb 10, 2024Excellent
Feb 10, 2024Excellent, fast and very prompt service for all the appliance repairs.
Feb 10, 2024Called for service in the evening and the repairman was there the next afternoon. Fixed the problem quickly and efficiently. Thank you!
Feb 10, 2024Person was on-time and quick at diagnosing and fixing the problem. Top notch overall
Feb 11, 2024Emin was great. Diagnosed the problem and fixed it quickly
Dec 11, 2023Sean texted his ETA to our home 30 minutes before he arrived, and he showed up right on time. It did not take him long to diagnose the problem with our freezer. When considering the age of the appliance and the potential cost of the repair, he recommended replacing the freezer as the cheaper option. I appreciated the honesty and would not hesitate in using Superior Appliance Repair for future diagnostic and repair.
Dec 11, 2023Very prompt and efficient. Thank you very much
Dec 15, 2023Very Good & Relable Work called in the Morning & was there in 2 hrs
Dec 17, 2023Great service! Definitely recommend this company!
Dec 18, 2023I found the technician very cordial and told me what his job was. I told him about the fuse box tha that the fuses were blowing and affecting the stove. He said he was sorry that he couldn’t help me. But l am not sure whether the stove was causing the problem. I am in process of calling a electrician .
Dec 19, 2023Emin bhagirzade fixed our LG dishwasher . I appreciate his expertise in fixing the rotation motor of dishwasher
Jan 7, 2024Needed a repair done on a Samsung dishwasher; dishwasher was showing LE error, the Service Tech that was sent was extremely knowledgeable, personable and friendly. Very happy with the service call and would definitely use Superior Appliance Repair again
Feb 5, 2024Superior Appliance Repair responded to my concern about odd sounds coming from laundry machine at the start of the cycle and grinding sound with spin. Mohammed arrived and was courteous. He addressed my concerns and put the machine through the diagnostic workup. He told me that the drum was balanced, springs were in good order and showed me some of the diagnostic work. He assured me that our LG laundry machine is in good working order.
Feb 5, 2024Awesome work. Quick response. Knowledgeable technician.
Feb 6, 2024Service was quick and professional I did have to cancel how ever I have no complaints
Feb 6, 2024Superior applianceโs team were very responsive and timely. Many thanks.
Feb 7, 2024The technician showed up with the part that replacement.
Feb 8, 2024The repair person was courteous, prompt, and resourceful. He communicated with me about all the steps of the repair. Best of all, we now have a fully functioning washer again!
Feb 8, 2024Great service ! Fast and Effective
Feb 14, 2024Rich was awesome, thank you!
Feb 14, 2024Response to request for repair was prompt, and the service technician was courteous and competent. Would recommend.
Feb 15, 2024Great overall service, really quick!
Feb 15, 2024Ridj was efficient and knowledgeable. Thank you so much ๐
Feb 16, 2024Very knowledgeable. Professional and describe issues and options very well.
Feb 16, 2024Punctual professional
Feb 18, 2024Ridj came to repair my fridge and was very professional, knowledgeable, and respectful. He took the time to explain the inner working of the fridge and what went wrong and needed fixing. He even followed up to make sure everything was working. While I did get 5 star service, I bumped this review down to a 4 as this did feel quite expensive for the amount of work that was done.
Jan 5, 2024Ridj gave a really good service, would recommend !!
Jan 5, 2024dishwasher which was not draining . Within 20 min he had the dishwasher working without requiring part Total cost was over $300 that includes the $120 visit fee Thank you Dr. be
Jan 8, 2024Ridj came to repair my washing machine .He was very knowledgeable. He took the time to explain the issue . I give 5 star for his service.
Jan 8, 2024Called superior and response was fast, visit was prompt and as per the agreed upon schedule. The technician, Ridj, was knowledgeable, polite and answered all of our questions. He left a clean work area with a good diagnosis of the problem. I would recommend superior and Ridj in particular.
Jan 8, 2024Sorry I’m late with the review. No sooner had I completed the online form, I got a phone call to arrange an appointment. Ridj came to fix the washer. He was professional, efficient and cleaned up afterwards. More importantly, he took the time to explain what had happened. Excellent service from start to finish.
Jan 27, 2024Hello! We hope you are well, and that we will not bother you too much. We just would like to follow up if you are still interested in getting a $15 refund back to your credit card and a $30 discount coupon for labor in the future. If you post the 5 stars review on Google, it will help other customers just like you โ especially those who are in the search of urgent repair. You can post a review under any account by the link: https://g.page/r/CVtYrfV5q8OIEBM/review (written comments are NOT necessary, JUST 5 stars will be enough) Thank you and have a great day! Best regards, Eugene Moore
Jan 28, 2024They were very accommodating on short notice. Very friendly, efficient and knowledgeable.
Dec 14, 2023Ryan, did an amazing job with our Dryer, came to find out that the prvious contractor added an old thermostat causing it to stop working after 6 months. Ryan diagnosed the issue, replaced the part and educated me with some great information!. We need more Ryans!
Dec 15, 2023Kanan was great arrived on time and was clean and polite got the job done in a timely manor
Jan 23, 2024Prompt service and very customer focused!
Nov 27, 2023๐
Nov 28, 2023Service was Prompt and Effective!
Dec 5, 2023Great service. The booking process was easy and quick. I got a technician scheduled for the next day ( Sunday). The technician was very professional. He did great job but most importantly no mess has been left behind. Very reasonable price for the service. Highly recommend.
Dec 6, 2023Repair was fast and reasonably priced. Thank you..
Jan 25, 2024Excellent service – Kanan the service technician was extremely professional, prompt and offered great customer service. I would highly recommend their services.
Feb 14, 2024Excellent work, very fast and expert service
Jan 9, 2024Solved
Jan 12, 2024Great service. Highly recommended!
Jan 18, 2024Great service. Professional and reasonable. They scheduled a service for me the same day and help me find the cause of the break down.
Jan 19, 2024Great service reasonable price but definitely recommend them
Dec 11, 2023Emin was great. Diagnosed the problem and fixed it quickly
Dec 11, 2023Sean texted his ETA to our home 30 minutes before he arrived, and he showed up right on time. It did not take him long to diagnose the problem with our freezer. When considering the age of the appliance and the potential cost of the repair, he recommended replacing the freezer as the cheaper option. I appreciated the honesty and would not hesitate in using Superior Appliance Repair for future diagnostic and repair.
Dec 11, 2023Great Service!! Very professional and friendly service technician! I will us Superior Appliance again.
Dec 14, 2023