Customer Feedback

See how our customers rate our repair, installation, and maintenance services. Our certified team is ready to help—call or book your service online today!

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1995 reviews
HomeAdvisor
238 reviews

What People Think About Superior Appliances Repair

Mike Leddy

Very fast scheduling for my broken washing machine in which a drain pump was replaced as the part was in the truck already. The technician, Aba, Was extremely helpful and accommodating and getting my family back up and running. He was highly knowledgeable and I would recommend this service.

Mithu Lubna

Nice experience!

William Gryder

Repair was done quickly and the same day.

Sachin Kamath

Easy and reasonable. Fast response time!

MOCHAMAD ADHILLAH LANA

Had two seperate burner problems on my gas range — one wouldn’t ignite and one kept going on its own. Tech came and handled both in one visit. Works perfectly now

Liam Barton

Was on the fence about whether to repair or replace my older Whirlpool dishwasher. Tech was upfront with me — said the pump motor had failed but the machine was otherwise in good shape and worth fixing. Appreciated the honest assessment

ubai dillah

I had an LG refrigerator that was leaking water onto the floor from under the unit. Tech traced it to a blocked defrost drain — the water was overflowing and finding its way out the bottom. He cleared the drain and made sure the drain pan was seated properly. No more puddles on the kitchen floor

Muhamad aceng Miskli yanto

The application is very helpful and very good

Kathryn W

I called late on a Saturday evening expecting to leave a message, but to my surprise, someone answered, AND said they could send a technician that night. I was stunned, but the tech came as promised within a couple of hours, diagnosed the problem, and ordered the part. By Monday morning I got a text that the part was in and could they come that day to replace. Same tech, Farr, who was fabulous by the way, replaced the part and my icemaker started working again. Can’t get better service than that!

Natalie Kalbfeld

same day service. had part on truck excellent all the way around

Esteban Hernandez

Raymond good job

Nancy Murphy

Update: the Tech fixed the invoice the way it should be. Never know what someone else is going through. Please be understanding and respectful of the situation. Aleq gave me a full refund for the wait. Thank you Aleq. You showed all of that.

Shawn Boyd

Having any appliance that you rely on almost every day finally throw in the towel is frustrating. So do I purchase a new one? Try to figure out what’s wrong myself and see if I have the ability and patience to fix it or, do I enlist the help of someone who is trained and experienced. In this case I reached out to Superior Appliance Repair and have to say I was impressed from the experience of scheduling to timing of technician’s arrival to identifying the issue and fixing it in a timely manner. The technician/service exceeded my expectations and gave new life to a an old washer for a reasonable price. Will most definitely enlist their services in the future with confidence.

Walter Tseng

Dishwasher heating unit stopped being effective. Technician came to diagnose the first day, then came back two days later with the part to replace in under an hour. Dishwasher works and cleans good as new again! Wish I would’ve used this service sooner.

Bamurange Djyda

This is the good company to work with, I worked with Raymond, and he fixed my both Oven and dishwasher within a second.

Ayaz Hyder

Very fast service. Scheduled and done in the same day.

ghulamrahadi

The water inlet valve on our Samsung refrigerator had failed, cutting off both the ice maker and the water dispenser. The technician arrived on time and diagnosed the issue quickly. He had a compatible replacement valve available and installed it during the visit. Both functions were restored and the machine has operated normally since. The technician communicated well throughout and the pricing was consistent with the estimate provided by phone.

Kelsey L

Responsive, professional and very fast!

Ermi Yuniarsih

Excellent

Stevie Rodriguez

**Updated Review:** I initially had some concerns after a dryer repair because the dryer was significantly louder than before and the interior light stopped working. I also had some difficulty getting a response after my initial calls, which was frustrating given that we had spent around $300 on the repair. However, the company ultimately followed up, came back out, and rectified the issues. I appreciate that they stood behind their work and made things right without leaving us stuck with problems following the original repair. While the communication could have been better initially, I was pleased with how they handled the situation once we connected and appreciate them taking care of the problem.

Justin Nam

They were quick and polite

alejandro chavez

Raymond has done a very goo job

Ultra Powe

We had a great experience using this company and we will definitely use them in the future should we have any repair needs.

Ajay Vittalam

Raymond did a great job

Yevgeny Kuzins’ky

Ethan did a great job repairing my refrigerator. He was professional, knowledgeable, and very efficient. He quickly diagnosed the problem, explained everything clearly, and fixed it properly. I really appreciate his excellent work and friendly attitude. Highly recommend Ethan for any appliance repair!

Turxan Mirzayev

I used Ethan’s services and was very pleased; he is a very polite and excellent worker. I am grateful to him. I highly recommend him.

Siobhan Pangerl

Needed quick drain pump repair for a washer and Orkan was highly efficient and professional. Will definitely use him again for the next repair!

Ray Moss

The wash performance of our Frigidaire dishwasher had declined progressively over several months. The technician identified worn spray arm nozzles and a partially clogged water inlet valve as the primary causes. He replaced the valve and cleaned the spray arms thoroughly during the visit. The dishwasher has returned to cleaning the dishes properly. A thorough inspection that resolved several issues in one visit.

Christopher Austin

Excellent service knowledgeable technician

minkeytales

I’m making sure every branch gets the same review because I have no idea which one serviced my machine. This business is probably great for a newer washer or appliance that needs tech repair or easy to get factory parts, but they are not where you want to go if you have an old machine. The repair guy was very nice, polite, and respectful. However, he was not able to repair my machine as the company only repairs appliances with OEM parts and my machine is too old for the parts to be made by the factory. I am very impressed that I received a call when I notified the company about this issue and they refunded me completely. So, this is an honest company.

Susan Grice

The service I received was excellent. I was given an appointment the same day I called and Ethan the technician was the best. He diagnosed the problem with my refrigerator and was able to fix it promptly. He even returned at no charge when we experienced a minor issue with the shelving post repair. I was impressed with his expertise, customer service and integrity and will definitely call again for my family’s appliance needs.

Lori Katz

Prompt service and repair.

Josue Trevino

amazing and quick work.

Cory Martin

Technician was very nice and professional. He thoroughly checked the appliance and clearly provided next steps. I will definitely reach out to them in the future for appliance repairs.

Zac Stockton

We had a washer machine stop working in the morning. Called and the technician, Ethan, had the washer up and working later in the afternoon. Great (and fast) work!

kristie gonzales

Our fridge making si much noise ( seems like coming from a fan) then stopped getting cold. They were able to diagnose the problem. We are pleased. Thank you

Tommy O

Fast service and good work

Shane Lyon

Had a awesome experience with my refrigerator repair

Dianne Ford

I got the best possible result from my repair. I recommend this business.

Nicholas Padon

Easy and expert

Bryant Dominguez

Quick and fast service!

Alex Torres

Technician was available earlier than anticipated, diagnosed, replaced the correct part and fixed the issue within 1 hr. Very professional and personsble too. I would highly use again and recommend them

erin

Service was quick. My technician was knowledgeable and upfront about cost.

Michael Burroughs

Came and diagnosed the problem with my washing machine a few hours after I called them. Ordered the part needed and completed the repair promptly when it came in. Very fast and professional.

Schuyler Moore

They were quick and professional and got my dryer fixed! Thank you and I’ll definitely use again!

Jessica Geisbauer

Superior Appliance does a great job fixing our washing machine. They answered the call on a Sunday, and came out the very next day. They had to order a part and it was supposed to take 2-3 business days to receive the part, but the technician got it in 2 days and came back out to replace it that day. Excellent and fast service.

Chi Nche

Service technician was on time and was able to diagnose the issue and provide a solution.

Oscar Gonzalez

My experience with Superior Appliance Repair was fantastic. I called around before choosing them, and they had by far the best service fee, customer service, and answer time. Their scheduling was flexible, and the technician arrived on time. My refrigerator/freezer had stopped cooling, within an hour the issue was diagnosed and the part (which they showed me the price for transparency) was installed. I would highly recommend Superior Appliance Repair, and will be giving them my business again in the future.

Paul White

I have aan old (vintage 2000 Whirlpool fridge that I have been told to hold onto as I will never find a new one as reliable. I just moved it from Florida to Texas last month and it died. Farr from Superior was quick in diagnosing the problem as a bad thermostat and was able to get the hardware in and replaced in 3 days. Fridge works great once again! Great job!

Erika Deane

Great repair! The tech came out the same day to assess the problem with our refrigerator and identified the issue. He placed the order for the parts that day and installed the following day! Very happy with the service and overall experience.

John Chandler

Fahr was prompt and courteous, and got us back up and running without any issues.

Sonja Wilhelm

Service was scheduled quickly and convenient to my schedule. Though I have only run the dishwasher once since the repair, it seems to be working properly again.

nina rivera

Needed help with my refrigerator and they came out the same day. Quickly diagnosed the issue, explained everything clearly, and gave me a few repair options instead of trying to push the most expensive route. Honest, professional, and very helpful throughout the whole process. Really appreciated the fast response and transparency. Would definitely recommend.

Pat N

Arrived on time. Great service and no hidden fees.

Holly S

My tech, Kamal, was great. He was on time, communicative, and walked me through the issue and recommended repairs/cost.

Lynda Wheeler

Great. But did not speak English.

Delnor Neufeld

Appointment was made at a time that was convenient for me. Service was prompt. Advice was provided to help with the situation. Reasonably priced.

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