Customer Feedback

See how our customers rate our repair, installation, and maintenance services. Our certified team is ready to help—call or book your service online today!

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1912 reviews
HomeAdvisor
238 reviews

What People Think About Superior Appliances Repair

Dusan Marinkovic

Great, fast, efficient service by Orkhan.

Anashya Kulpath

Ethan came in and fixed my dryer so fast! Very impressed with his service. Very friendly! Repair took less than an hour

Renee Chapa

Farr showed up the same day that I called, fixed my dryer very quickly and it works good as new! Fantastic service and great customer support. I’ll definitely use them again!

Paul White

I have aan old (vintage 2000 Whirlpool fridge that I have been told to hold onto as I will never find a new one as reliable. I just moved it from Florida to Texas last month and it died. Farr from Superior was quick in diagnosing the problem as a bad thermostat and was able to get the hardware in and replaced in 3 days. Fridge works great once again! Great job!

Erika Deane

Great repair! The tech came out the same day to assess the problem with our refrigerator and identified the issue. He placed the order for the parts that day and installed the following day! Very happy with the service and overall experience.

John Chandler

Fahr was prompt and courteous, and got us back up and running without any issues.

Sonja Wilhelm

Service was scheduled quickly and convenient to my schedule. Though I have only run the dishwasher once since the repair, it seems to be working properly again.

Jody Denton

Fixed my dishwasher a few days ago so when I ran into problems installing a new ceiling fan I called and he came out right away and had it properly installed in an hour. Great, friendly service and reasonable prices. They will be my go to for random handyman services from now on! Great team!

Joe Acklen

Fast service

nina rivera

Needed help with my refrigerator and they came out the same day. Quickly diagnosed the issue, explained everything clearly, and gave me a few repair options instead of trying to push the most expensive route. Honest, professional, and very helpful throughout the whole process. Really appreciated the fast response and transparency. Would definitely recommend.

Kellie Pickering

Came out and looked at my washer was great and professional and let me know the problem right away!

Ashton Prejean

I called them and they were able to come out that same day for service, which is nice.

Pat N

Arrived on time. Great service and no hidden fees.

Holly S

My tech, Kamal, was great. He was on time, communicative, and walked me through the issue and recommended repairs/cost.

Lynda Wheeler

Great. But did not speak English.

Matthew Henry

The tech was so rude because I wouldn’t pay the $200 up charge for a part. I got an OEM pump and had them put it in my dishwasher. When he was done, I asked him if everything was working now he said I don’t know it depends on your part. He did not even bother to check his work. He seemed appalled that I wanted to make sure my dishwasher worked before I paid him. The real kicker, he left the old pump on my counter, and it was simply clogged with a teabag. It was not broken and did not need to be replaced. He never actually diagnosed my Appliance. UPDATE: customer Service reached out to me after my negative experience and did an excellent job making things right. I am happy with the results and my dishwasher is working very well.

Charlene F

Highly recommend! Easy next day scheduling and they were quick and efficient troubleshooting the repair we needed.

Preston Pittman

The team was highly responsive and incredibly efficient with their diagnostic! I highly recommend their services to anyone

Delnor Neufeld

Appointment was made at a time that was convenient for me. Service was prompt. Advice was provided to help with the situation. Reasonably priced.

Mike Gathercole

Repairman was quick efficient answered all my questions told me exactly the cost would be to repair.

Stephen Kinch

Great team. Quick In and Out. Unravelled a mess of post-move parts back into a working fridge!

jessie ubertini

Superior appliance worked fast and was able to fix my fridge same day. Ethan was helpful in explaining the issue and was able to resolve quickly!

Alan McQuinn

These guys helped with a dryer repair. Quick service and went above and beyond to diagnose an electrical issue that was the root cause of the dryer failing. Would recommend.

Joel Cabello

Quick troubleshooting. Very knowledgeable service engineer.

James Hawthorne

Raymond good job

Kia K. Matthews

I called Superior Appliance to come look at my fridge as it was leaking water on the inside. I was able to get a tech to come out same day. Orkhan was great and he had my fridge fixed in no time. Great service!

Cameron Neal

Efficient, friendly service. Even good with the dogs

Puja Sapru

Quick Turn around for the same day request.

Jose Gutierrez

I had a great experience with Ethan. He arrived the same day I called for service and was able to diagnose and fix my dryer in under 30 minutes. He was professional, polite, and very efficient throughout the entire process. I truly appreciate the prompt service and quality work. I would definitely recommend him to anyone in need of appliance repair.

Alex Bronnenkant

Orkan was great! He fixed our freezer quickly and professionally. I highly recommend working with him

Lisa Jeon Ox

Great customer service!

Finn Underwood

The circulation pump in our Electrolux dishwasher had partially failed, resulting in poor water pressure during cycles and dishes that were not being properly cleaned. The technician diagnosed the pump motor as the cause and replaced it. He also serviced the filter assembly and ran two test cycles before confirming the repair was complete. The dishwasher has performed well since. Good, methodical work.

Karen Misenheimer

Our washing machine failed to drain water or spin when we were washing a load of clothes on Sunday afternoon. I contacted Solution Appliance repair via their website and I received a return call within 15 minutes. We were able to schedule a repair appointment for the next day. Frank A, the repair specialist who is specifically trained to fix LG appliances arrived at the designated time. He immediately ran a series of diagnostics and was able to narrow the problem down to a motor sensor which needed to be replaced. He had the correct part in his vehicle and he was able to replace it very quickly and at a reasonable cost. He was extremely professional and kept us informed throughout the entire repair process. We will absolutely contact Solution Appliance Repair and ask for Frank if we need appliances repaired in the future.

Forest Wagner

Technician was thorough and identified the problem that another company could not. He found a part, ordered it and returned a few business days later to complete the fix. All is well now!

Everett Madison

washer lid lock was broken so the machine wouldn’t start at all. tech came out next day, swapped the lid lock assembly, running in 20 minutes. fair price for a quick fix

Aliya Hayes

Prompt and was very transparent with costs

lanita fox

Raymond came and fixed the washer fast and friendly

Raheem Buchanan

honestly the fridge fix was way quicker than i expected. same day booking worked out, tech was on time and got it done without any fuss

Nettie Martinez

Easy scheduling, Ethan was knowledgeable and quick in diagnosing and repairing our fridge. Nice to find a trustworthy company! We appreciate the year’s warranty for the repair.

Divya

We needed the refrigerator repaired urgently and Ethan did a fantastic job. Great and prompt service. Highly recommend.

Grayson Gibson

Refrigerator was running but not keeping things cold. Tech found a refrigerant leak, made the repair, recharged the system. Not a small job but the price was reasonable and it’s been working right ever since.

Kevin Foley

Superior appliance repaired our clothes dryer. Very easy to contact. Came out day after I called them. The technician was very friendly and quickly figured out the problem. Came back in a few days and the repair was completed. I highly recommend them. Kevin Foley

Sylvia Mendez

Majid our service technician was very professional and knowledgeable in his field. He was able to answer and explain what was going on with our LS refrigerator. He gave his recommendation and it was appreciated. Fast and excellent service I will recommend to friends and family.

Cathalee V

I was having issues with my refrigerator acting up, and after an independent repair technician told me nothing was wrong-only checking the airflow in the freezer-I decided to look online for companies with strong reviews. That’s when I came across Superior Appliances Repair. The technicians who came out were professional, thorough, and quickly diagnosed the problem. It turned out there were actually three separate issues all of which they fixed in a timely manner. The pricing was reasonable, and I was very happy with the service. I’ve saved their information and will definitely use them again in the future.

Olatolu Afolabi

Quick and efficient service

daniel padilla

Fixed my electric dryer really quick!

Linda Godi

Great service!

Edeza Gerondio

very very good and excellent

Michael Raibon

Repairman was very helpful in informing me of the issue and was quick and efficient in resolving it. I would trust Superior Appliance again to make repairs for my appliances.

Michael Raibon

Quick and easy repair! Customer service was also great.

Heather Smith

Raymond came and did a diagnostic on my dryer because it was making a loud noise. He was able to find the problem quickly and assess what parts I would need for the repair and quoted me a price. I chose not to repair the dryer and will just buy a new one.

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