Customer Feedback
See how our customers rate our repair, installation, and maintenance services. Our certified team is ready to help—call or book your service online today!

What People Think About Superior Appliances Repair
Good
My LG dryer had been doing nothing for two days and I finally called. Tech was here fast, fixed it, and was completely easy to deal with. No complaints
Our Frigidaire side-by-side refrigerator had begun producing smaller quantities of ice and the water dispenser had slowed significantly. The technician traced the issue to a partially blocked water inlet valve and replaced it during the service call. He also suggested a filter replacement, which he had on hand. The refrigerator has produced ice consistently since. Good, attentive service.
This is the good company to work with, I worked with Raymond, and he fixed my both Oven and dishwasher within a second.
My fridge had been running warm for almost a week before I finally called. Same-day booking, tech showed up in the afternoon, found a failed defrost heater, and replaced it. Back to normal within a couple of hours. Genuinely good experience
(Translated by Google) Extraordinary (Original) luar biasa
The upright freezer in our garage had begun running louder than usual and temperatures were slightly elevated. The technician diagnosed a partially failed evaporator fan motor and replaced it promptly. The freezer returned to the correct temperature within a few hours of the repair. Good service.
Called them because my Whirlpool dishwasher was throwing an error code I’d never seen before and refusing to start. The technician arrived on time, identified it as a faulty door latch switch — not the control board like I assumed — and replaced it within the hour. He actually showed me the issue before and after so I understood what had gone wrong. No upselling, no unnecessary parts ordered. Just found the problem and fixed it. The kind of service that makes you actually save a number in your phone
My dryer wasn’t working so I called. Easy to make an appointment. My technician was Eddy. Fast, friendly, and professional service. Fixed my problem and explained what was going on. Definitely would recommend!
Very fast service. Scheduled and done in the same day.
Responsive, professional and very fast!
**Updated Review:** I initially had some concerns after a dryer repair because the dryer was significantly louder than before and the interior light stopped working. I also had some difficulty getting a response after my initial calls, which was frustrating given that we had spent around $300 on the repair. However, the company ultimately followed up, came back out, and rectified the issues. I appreciate that they stood behind their work and made things right without leaving us stuck with problems following the original repair. While the communication could have been better initially, I was pleased with how they handled the situation once we connected and appreciate them taking care of the problem.
They were quick and polite
Raymond has done a very goo job
We had a great experience using this company and we will definitely use them in the future should we have any repair needs.
Raymond did a great job
Ethan did a great job repairing my refrigerator. He was professional, knowledgeable, and very efficient. He quickly diagnosed the problem, explained everything clearly, and fixed it properly. I really appreciate his excellent work and friendly attitude. Highly recommend Ethan for any appliance repair!
I used Ethan’s services and was very pleased; he is a very polite and excellent worker. I am grateful to him. I highly recommend him.
Needed quick drain pump repair for a washer and Orkan was highly efficient and professional. Will definitely use him again for the next repair!
Excellent service knowledgeable technician
I’m making sure every branch gets the same review because I have no idea which one serviced my machine. This business is probably great for a newer washer or appliance that needs tech repair or easy to get factory parts, but they are not where you want to go if you have an old machine. The repair guy was very nice, polite, and respectful. However, he was not able to repair my machine as the company only repairs appliances with OEM parts and my machine is too old for the parts to be made by the factory. I am very impressed that I received a call when I notified the company about this issue and they refunded me completely. So, this is an honest company.
The service I received was excellent. I was given an appointment the same day I called and Ethan the technician was the best. He diagnosed the problem with my refrigerator and was able to fix it promptly. He even returned at no charge when we experienced a minor issue with the shelving post repair. I was impressed with his expertise, customer service and integrity and will definitely call again for my family’s appliance needs.
Prompt service and repair.
amazing and quick work.
Technician was very nice and professional. He thoroughly checked the appliance and clearly provided next steps. I will definitely reach out to them in the future for appliance repairs.
We had a washer machine stop working in the morning. Called and the technician, Ethan, had the washer up and working later in the afternoon. Great (and fast) work!
Our fridge making si much noise ( seems like coming from a fan) then stopped getting cold. They were able to diagnose the problem. We are pleased. Thank you
Fast service and good work
Had a awesome experience with my refrigerator repair
I got the best possible result from my repair. I recommend this business.
I used Superior Appliance Repair to replace the water filter housing on my 20+ year Whirlpool side by side refrigerator. The technician arrived at the appointed time and took his time installing the replacement housing. After installed, he took his time, making sure there were no water leaks. He was clean and efficient. If you need an appliance repair service I would suggest using Superior Appliance Repair.
Easy and expert
Quick and fast service!
Technician was available earlier than anticipated, diagnosed, replaced the correct part and fixed the issue within 1 hr. Very professional and personsble too. I would highly use again and recommend them
The repair was done quickly and professionally. Very satisfied!!
They came out same day on a Saturday. Great response time and very knowledgeable.
Service was quick. My technician was knowledgeable and upfront about cost.
Came and diagnosed the problem with my washing machine a few hours after I called them. Ordered the part needed and completed the repair promptly when it came in. Very fast and professional.
They were quick and professional and got my dryer fixed! Thank you and I’ll definitely use again!
They arrived the same day and worked very hard to get my issue resolved. They even worked with the manufacture, a great service experience.
Superior Appliance does a great job fixing our washing machine. They answered the call on a Sunday, and came out the very next day. They had to order a part and it was supposed to take 2-3 business days to receive the part, but the technician got it in 2 days and came back out to replace it that day. Excellent and fast service.
Superior Appliances Repair, you guys are literally a Godsend, thank you! The entire process was smooth. From scheduling to actual repair, the customer service was A+++. Would definitely use this company again. My fridge stopped working properly out of nowhere, and they came right away to help. Highly recommend!!
Service technician was on time and was able to diagnose the issue and provide a solution.
My experience with Superior Appliance Repair was fantastic. I called around before choosing them, and they had by far the best service fee, customer service, and answer time. Their scheduling was flexible, and the technician arrived on time. My refrigerator/freezer had stopped cooling, within an hour the issue was diagnosed and the part (which they showed me the price for transparency) was installed. I would highly recommend Superior Appliance Repair, and will be giving them my business again in the future.
I have aan old (vintage 2000 Whirlpool fridge that I have been told to hold onto as I will never find a new one as reliable. I just moved it from Florida to Texas last month and it died. Farr from Superior was quick in diagnosing the problem as a bad thermostat and was able to get the hardware in and replaced in 3 days. Fridge works great once again! Great job!
Great repair! The tech came out the same day to assess the problem with our refrigerator and identified the issue. He placed the order for the parts that day and installed the following day! Very happy with the service and overall experience.
Fahr was prompt and courteous, and got us back up and running without any issues.
Service was scheduled quickly and convenient to my schedule. Though I have only run the dishwasher once since the repair, it seems to be working properly again.
Fast service
Needed help with my refrigerator and they came out the same day. Quickly diagnosed the issue, explained everything clearly, and gave me a few repair options instead of trying to push the most expensive route. Honest, professional, and very helpful throughout the whole process. Really appreciated the fast response and transparency. Would definitely recommend.
Arrived on time. Great service and no hidden fees.
My tech, Kamal, was great. He was on time, communicative, and walked me through the issue and recommended repairs/cost.
Great. But did not speak English.
The tech was so rude because I wouldn’t pay the $200 up charge for a part. I got an OEM pump and had them put it in my dishwasher. When he was done, I asked him if everything was working now he said I don’t know it depends on your part. He did not even bother to check his work. He seemed appalled that I wanted to make sure my dishwasher worked before I paid him. The real kicker, he left the old pump on my counter, and it was simply clogged with a teabag. It was not broken and did not need to be replaced. He never actually diagnosed my Appliance. UPDATE: customer Service reached out to me after my negative experience and did an excellent job making things right. I am happy with the results and my dishwasher is working very well.
Appointment was made at a time that was convenient for me. Service was prompt. Advice was provided to help with the situation. Reasonably priced.
Superior appliance worked fast and was able to fix my fridge same day. Ethan was helpful in explaining the issue and was able to resolve quickly!
Quick troubleshooting. Very knowledgeable service engineer.
I had a great experience with Ethan. He arrived the same day I called for service and was able to diagnose and fix my dryer in under 30 minutes. He was professional, polite, and very efficient throughout the entire process. I truly appreciate the prompt service and quality work. I would definitely recommend him to anyone in need of appliance repair.
Refrigerator was running but not keeping things cold. Tech found a refrigerant leak, made the repair, recharged the system. Not a small job but the price was reasonable and it’s been working right ever since.