Customer Feedback

See how our customers rate our repair, installation, and maintenance services. Our certified team is ready to help—call or book your service online today!

Google Business Profile
1975 reviews
HomeAdvisor
238 reviews

What People Think About Superior Appliances Repair

Carson Wyatt

My gas cooktop had one burner that kept clicking continuously even when it wasn’t in use — incredibly annoying. The tech came out, cleaned the igniter socket, and replaced one igniter that had cracked. He also realigned the burner cap which was apparently contributing to the issue. Stopped clicking the minute he left

Yoon Shiyun

I orignally figured I’d just replace the dryer because it had been acting up for a while. The tech talked me through the actual issue — a failed thermistor — and was straightforward about the cost comparison. Way cheaper than a new unit and it’s been running great since. Really glad I called before buying a replacement!

Phoenix Tucker

dishwasher stopped mid-cycle every time and was driving me completely crazy. tech came out and replaced a sensor in the control assembly. works totally fine now

LaRae LaRae Taylor

My dishwasher was completely dead — no lights, no response at all. Tech found it was a thermal fuse that had blown and replaced it. Back up and running within the afternoon

Ermi Yuniarsih

Excellent

Joel Hunter

I’d been putting off this repair for a while because I figured it would be a hassle to schedule and probably expensive. My Samsung washer was making a violent shaking noise during the spin cycle — like it was about to walk out of the laundry room. Booked online the same evening, got a morning slot, and the tech was here on time. He found the drum bearings were worn and replaced them efficiently. The whole job took about two hours and definitly came in at a more reasonable price than I was bracing for!

RAHMAT KMS

My Bosch dishwasher wasn’t draining and I expected to recieve a quote that made me reconsider fixing it at all. Surprisingly fair price and the tech had it sorted in under two hours

Fuji Lesmana

The heating element in our wall oven had burned out and I was hesitant to attempt sourcing and replacing it myself. The technician arrived within the scheduled window, confirmed the element was the issue, and had a compatible replacement with him. The repair was done neatly and tested before he left. Clear pricing and no unexpected charges. Satisfied with the outcome.

Stevie Rodriguez

**Updated Review:** I initially had some concerns after a dryer repair because the dryer was significantly louder than before and the interior light stopped working. I also had some difficulty getting a response after my initial calls, which was frustrating given that we had spent around $300 on the repair. However, the company ultimately followed up, came back out, and rectified the issues. I appreciate that they stood behind their work and made things right without leaving us stuck with problems following the original repair. While the communication could have been better initially, I was pleased with how they handled the situation once we connected and appreciate them taking care of the problem.

Justin Nam

They were quick and polite

alejandro chavez

Raymond has done a very goo job

Ultra Powe

We had a great experience using this company and we will definitely use them in the future should we have any repair needs.

Ajay Vittalam

Raymond did a great job

Yevgeny Kuzins’ky

Ethan did a great job repairing my refrigerator. He was professional, knowledgeable, and very efficient. He quickly diagnosed the problem, explained everything clearly, and fixed it properly. I really appreciate his excellent work and friendly attitude. Highly recommend Ethan for any appliance repair!

Turxan Mirzayev

I used Ethan’s services and was very pleased; he is a very polite and excellent worker. I am grateful to him. I highly recommend him.

Siobhan Pangerl

Needed quick drain pump repair for a washer and Orkan was highly efficient and professional. Will definitely use him again for the next repair!

David Heatherington

They were quick to diagnose and fix my dryer that woudl not run a cycle.

Christopher Austin

Excellent service knowledgeable technician

minkeytales

I’m making sure every branch gets the same review because I have no idea which one serviced my machine. This business is probably great for a newer washer or appliance that needs tech repair or easy to get factory parts, but they are not where you want to go if you have an old machine. The repair guy was very nice, polite, and respectful. However, he was not able to repair my machine as the company only repairs appliances with OEM parts and my machine is too old for the parts to be made by the factory. I am very impressed that I received a call when I notified the company about this issue and they refunded me completely. So, this is an honest company.

Susan Grice

The service I received was excellent. I was given an appointment the same day I called and Ethan the technician was the best. He diagnosed the problem with my refrigerator and was able to fix it promptly. He even returned at no charge when we experienced a minor issue with the shelving post repair. I was impressed with his expertise, customer service and integrity and will definitely call again for my family’s appliance needs.

Lori Katz

Prompt service and repair.

Josue Trevino

amazing and quick work.

Cory Martin

Technician was very nice and professional. He thoroughly checked the appliance and clearly provided next steps. I will definitely reach out to them in the future for appliance repairs.

Zac Stockton

We had a washer machine stop working in the morning. Called and the technician, Ethan, had the washer up and working later in the afternoon. Great (and fast) work!

kristie gonzales

Our fridge making si much noise ( seems like coming from a fan) then stopped getting cold. They were able to diagnose the problem. We are pleased. Thank you

Tommy O

Fast service and good work

Shane Lyon

Had a awesome experience with my refrigerator repair

Dianne Ford

I got the best possible result from my repair. I recommend this business.

Allen Davidson

I used Superior Appliance Repair to replace the water filter housing on my 20+ year Whirlpool side by side refrigerator. The technician arrived at the appointed time and took his time installing the replacement housing. After installed, he took his time, making sure there were no water leaks. He was clean and efficient. If you need an appliance repair service I would suggest using Superior Appliance Repair.

Nicholas Padon

Easy and expert

Bryant Dominguez

Quick and fast service!

Alex Torres

Technician was available earlier than anticipated, diagnosed, replaced the correct part and fixed the issue within 1 hr. Very professional and personsble too. I would highly use again and recommend them

Buddy Neighbors

The repair was done quickly and professionally. Very satisfied!!

Edgar Ocampo

They came out same day on a Saturday. Great response time and very knowledgeable.

erin

Service was quick. My technician was knowledgeable and upfront about cost.

Michael Burroughs

Came and diagnosed the problem with my washing machine a few hours after I called them. Ordered the part needed and completed the repair promptly when it came in. Very fast and professional.

Schuyler Moore

They were quick and professional and got my dryer fixed! Thank you and I’ll definitely use again!

john gatens

They arrived the same day and worked very hard to get my issue resolved. They even worked with the manufacture, a great service experience.

Jessica Geisbauer

Superior Appliance does a great job fixing our washing machine. They answered the call on a Sunday, and came out the very next day. They had to order a part and it was supposed to take 2-3 business days to receive the part, but the technician got it in 2 days and came back out to replace it that day. Excellent and fast service.

Sundeep Chandhoke

Ermir Askarov did a great job. Fast and precise.

Gia Miller-Livingston

Superior Appliances Repair, you guys are literally a Godsend, thank you! The entire process was smooth. From scheduling to actual repair, the customer service was A+++. Would definitely use this company again. My fridge stopped working properly out of nowhere, and they came right away to help. Highly recommend!!

Chi Nche

Service technician was on time and was able to diagnose the issue and provide a solution.

Oscar Gonzalez

My experience with Superior Appliance Repair was fantastic. I called around before choosing them, and they had by far the best service fee, customer service, and answer time. Their scheduling was flexible, and the technician arrived on time. My refrigerator/freezer had stopped cooling, within an hour the issue was diagnosed and the part (which they showed me the price for transparency) was installed. I would highly recommend Superior Appliance Repair, and will be giving them my business again in the future.

Paul White

I have aan old (vintage 2000 Whirlpool fridge that I have been told to hold onto as I will never find a new one as reliable. I just moved it from Florida to Texas last month and it died. Farr from Superior was quick in diagnosing the problem as a bad thermostat and was able to get the hardware in and replaced in 3 days. Fridge works great once again! Great job!

Erika Deane

Great repair! The tech came out the same day to assess the problem with our refrigerator and identified the issue. He placed the order for the parts that day and installed the following day! Very happy with the service and overall experience.

John Chandler

Fahr was prompt and courteous, and got us back up and running without any issues.

Sonja Wilhelm

Service was scheduled quickly and convenient to my schedule. Though I have only run the dishwasher once since the repair, it seems to be working properly again.

Joe Acklen

Fast service

nina rivera

Needed help with my refrigerator and they came out the same day. Quickly diagnosed the issue, explained everything clearly, and gave me a few repair options instead of trying to push the most expensive route. Honest, professional, and very helpful throughout the whole process. Really appreciated the fast response and transparency. Would definitely recommend.

Pat N

Arrived on time. Great service and no hidden fees.

Holly S

My tech, Kamal, was great. He was on time, communicative, and walked me through the issue and recommended repairs/cost.

Lynda Wheeler

Great. But did not speak English.

Matthew Henry

The tech was so rude because I wouldn’t pay the $200 up charge for a part. I got an OEM pump and had them put it in my dishwasher. When he was done, I asked him if everything was working now he said I don’t know it depends on your part. He did not even bother to check his work. He seemed appalled that I wanted to make sure my dishwasher worked before I paid him. The real kicker, he left the old pump on my counter, and it was simply clogged with a teabag. It was not broken and did not need to be replaced. He never actually diagnosed my Appliance. UPDATE: customer Service reached out to me after my negative experience and did an excellent job making things right. I am happy with the results and my dishwasher is working very well.

Preston Pittman

The team was highly responsive and incredibly efficient with their diagnostic! I highly recommend their services to anyone

Delnor Neufeld

Appointment was made at a time that was convenient for me. Service was prompt. Advice was provided to help with the situation. Reasonably priced.

Stephen Kinch

Great team. Quick In and Out. Unravelled a mess of post-move parts back into a working fridge!

jessie ubertini

Superior appliance worked fast and was able to fix my fridge same day. Ethan was helpful in explaining the issue and was able to resolve quickly!

Joel Cabello

Quick troubleshooting. Very knowledgeable service engineer.

Puja Sapru

Quick Turn around for the same day request.

Grayson Gibson

Refrigerator was running but not keeping things cold. Tech found a refrigerant leak, made the repair, recharged the system. Not a small job but the price was reasonable and it’s been working right ever since.

See more reviews
Request service